FAQ

Ordering and delivery

Where do you ship to?

We are currently only shipping in the continental US. 

How long will my order take to ship?

Our current processing time is 2-4 business days. Please note that additional delays may be caused by local regulations and guidelines. Our team is working diligently to process and ship all orders as quickly as possible. 

Do anticipate receiving a confirmation email and a tracking number once the order has been shipped.

Care Details

How do I care for my products?

All items are pre-washed to ensure minimal shrinkage.  To clean, handwash, and lay flat to dry.  Please remove all of your pet's accessories when you are not present, so he/she cannot chew on, eat, or lose them.